Our comprehensive supply chain process includes

Demand Creation

Our cooperation with your clinical and operational teams assesses current and future requirements to ensure accurate demand forecasting that aligns with your service objectives.

Requisition

We provide proper documentation and internal approval processes that facilitate the beginning of supply requests in a regulated and accountable way.

RFQ/BOQ Preparation

We prepare Request for Quotation (RFQ) and Bill of Quantities (BOQ) documents that include technical and functional specifications to invite competitive and relevant vendor responses.

Quotation Collection & Comparative Statement

Our quotations are collected from reliable vendors, and we develop a detailed comparative statement to evaluate pricing, quality, compliance, and service terms.

Vendor Selection

To ensure value and quality, we support you in selecting vendors that meet both financial and technical criteria, based on a thorough analysis.

Work Order with Standard Terms & Conditions

Our clearly stated terms and conditions ensure transparency, legal compliance and performance expectations for professional work orders.

AMC/CMC Management

Annual Maintenance Contracts (AMCs) and Comprehensive Maintenance Contracts (CMCs) are included in our process to ensure the long-term performance and efficiency of your equipment and systems.

Payment Schedule

Our well-structured and practical knowledge-based payment schedules ensure smooth cash flow management and give a safeguard against non-performance.

After-Sales Services

We emphasise after-sales support to ensure that vendors are accountable for installation, training, maintenance, and timely service responses.

Vendor Relationship Management

We provide service even after procurement, building and maintaining strong, enduring relationships with vendors to foster accountability, secure better pricing, and ensure the best quality service delivery.